Policies

Customer satisfaction is our main goal however;
For sanitary reasons there are no returns accepted. All merchandise is handled and inspected carefully before shipment. Please handle this jewelry as the intricate work of art that it is by not banging it, dropping it or mishandling it.

There are some special circumstances that jewelry is returned; but in the rare event that this occurs the decision is at the discretion of DollHouseJewelry. Please contact right away with merchandise discrepancies.
There are no exchanges, please choose your jewelry carefully.

Layaway Policy:
Items over $70.00 can be put into layaway.
Deposit is 50% of total purchase price (*no return deposit*)
After the deposit you have 45 days to pay full price for your chosen item.
*If item is not purchased monies will be refunded minus $15.00 administration fee*.
*Layaway is only available through the use of Pay-Pal*

To utilize PayPal:
If you don't have a PayPal you can sign up here

Open a PayPal account if you do not already have one. This can be done via the PayPal website, where you will have to provide your name, address, telephone number and email address. You will also set a password and choose security questions that can be used in case you lose it. You have to agree to the terms of use and click an activation link that will be sent to your email account. Once you have activated your account, you will be able to sign in using your email address and password.

In the Financial Information section, add at least one credit card. You can make payments through PayPal with a Visa, Mastercard, American Express or Discover card, and you can add multiple cards to your account. Add the cards you will use most frequently to make payments via PayPal.

When purchasing an item that allows you to pay via PayPal, choose the credit card you wish to use for payment when you get to the "Review The Payment" page. At that point, you can choose from the list of credit cards that you previously added to your PayPal account. The one that you select will be used for the payment when you okay the transaction.

Check the confirmation email that PayPal will send to you to make sure that all details of the transaction are correct. If you see a problem, cancel the payment immediately so you can correct it.

Check your next credit card statement to make sure that the payment was made on the correct card and that it is for the correct amount. If there is a problem, you can file a dispute with your credit card issuer or with PayPal's Resolution Center. Disputes through PayPal can only be filed up to 45 days after the purchase, while you should have 60 days or longer to file a dispute through your credit card issuer.

After signed up with Paypal send payment to Dollhousejewelry@yahoo.com Please note too reference item and color choice.

We are positive that you will be satisfied with your purchase.
Please enjoy the DollHouse experience.